Terms of Use
Last updated: 2025-09-25
1. Service
PIDtoExcel converts user-supplied P&ID files into structured outputs (e.g., overlays, CSVs) and emails them to you. No account is required.
2. Your content & license
You represent that you have all rights to upload the files and that they do not violate law or third-party rights. You grant us a non-exclusive license to process, store, copy and transmit your content solely to provide the service and support.
3. Acceptable use
Do not upload illegal, harmful or infringing content; malware; personal data without a lawful basis; or content subject to export controls/sanctions. Do not attempt to disrupt or reverse engineer the service.
4. Payments
Pricing is shown before purchase. Payments are processed by PayPal; you agree to their terms. We do not store card/bank details. Taxes, if any, are your responsibility.
5. Delivery
Outputs are delivered by email and processed by ZeptoMail to the address you provide. Timelines are targets, not guarantees.
6. Cancellation and Refund
See the Cancellation and Refund Policy (incorporated by reference).
7. Intellectual property
The service software, designs and branding are owned by us or our licensors. Outputs generated from your inputs belong to you, subject to third-party rights in the inputs.
8. Disclaimer
The service is provided “as is” without warranties of any kind. Engineering decisions should be verified independently; we are not responsible for use of outputs in safety-critical contexts.
9. Liability
To the fullest extent permitted by law, our aggregate liability for any claim is limited to the fees paid by you for the affected job(s) in the 3 months before the claim. We are not liable for indirect, incidental, special or consequential damages.
10. Termination
We may suspend or terminate access for breach, legal risk or abuse. You may stop using the service at any time.
11. Third-party services
We rely on Hetzner (hosting), Cloudflare (proxy and web analytics), ZeptoMail (email delivery) and PayPal (payments). Their separate terms and privacy policies apply to their handling of data.
12. Governing law & venue
These Terms are governed by the laws of India, including the Bharatiya Nyaya Sanhita (BNS) to the extent applicable. The courts at Mumbai, Maharashtra, India have exclusive jurisdiction. Consumers retain any non-waivable rights under applicable law.